Privacy Policy

At BitStream VPN, we protect your privacy and handle your personal data responsibly and transparently. This Privacy Notice is crafted to provide you with clear and concise insights into the methods by which we gather, utilize, safeguard, and share your information when you engage with our services.

We collect various information from you, including information you voluntarily provide us, such as your email address, payment information, and contact details. Furthermore, as you engage with our services, specific information is automatically gathered, encompassing your IP address, device details, and usage data. We also deploy cookies and other tracking technologies to enrich user experience and analyze service utilization.

Our information is primarily used to provide, maintain, and improve our services, including using your data to communicate with you about service updates and marketing materials and for analytical purposes to enhance our services' functionality and user experience.

We may share your information with third-party service providers to facilitate our services, comply with legal obligations, or in the context of business transactions such as mergers or acquisitions. While your information may be transferred internationally, rest assured that we have implemented suitable safeguards to protect your data.

You have several rights to your data, and these rights encompass the ability to access, update, or delete your information, opt-out of marketing communications, request data portability, and withdraw consent for data processing where applicable.

Kindly be advised that we may periodically update this Privacy Notice. In the event of substantial changes, we will notify you, and we encourage you to review the revised notice for the latest details regarding our privacy practices.

If you have any inquiries concerning this Privacy Notice or our privacy practices, feel free to contact us at [email protected]. We are dedicated to ensuring that your data is protected and handled per all applicable laws and regulations.

1. Introduction

Welcome to BitStream VPN

This Privacy Policy outlines the practices of BitStream VPN ("we", "our", or "us") regarding the collection, use, disclosure, and safeguarding of your information when you use our virtual private network ("VPN") and associated services ("Services").

This policy helps you understand:

• Our commitment to not storing logs of your online activities

• How we use your information (without logging your online activities)

• How we share information

• Your rights regarding your personal information

Your privacy is paramount to us. We are dedicated to protecting your data and upholding the highest privacy standards.

2. No-Logs Policy

Absolute Privacy Commitment

In alignment with our commitment to your privacy, we operate on a strict no-logs policy, which means:

• We do not collect logs of your internet activities, including browsing history, traffic data, or DNS queries.

• We do not store connection logs, including information about your IP address or incoming and outgoing VPN IP address.

• We do not monitor, record, log, or store any information about the websites you visit or the data you transmit or receive over our VPN.

Minimal Data Collection for Service Operation

The only data we collect is the minimal amount necessary to maintain your account and provide our Services, such as:

• Email address for account management

• Payment information for subscription services

Use of Anonymized and Aggregated Data

Any data used for analytics or service improvement is completely anonymized and aggregated, ensuring that it cannot be linked back to any individual user.

3. Data Usage

Purpose of Data Use

Without storing or monitoring your online activities, we use the limited data we collect for:

• Providing and maintaining our Services

• Notifying you about changes to our Services

• Allowing participation in interactive features when you choose to do so

• Providing customer care and support

• Ensuring the technical functioning of our Services

Communication

Your email address may be used to send you service-related notices and any changes to our terms, conditions, and policies. Promotional communications are only sent if you have opted to receive them.

4. Data Sharing and Disclosure

Limited Circumstances for Data Sharing

Due to our no-logs policy, very limited data is available to share. However, we may share your information with third-party service providers only for:

• Facilitating our Service (e.g., payment processors)

• Complying with applicable laws, regulations, legal processes, or enforceable governmental requests

Legal Compliance

We may disclose your data when required by law, wherein we believe in good faith that such action is necessary to comply with legal obligations.

No Third-Party Access to Your Online Activities

As we do not collect or store your online activities, there is no data of your online activities to share with third parties, including advertisers or law enforcement.

5. User Rights and Control

Your Privacy Rights

You possess the right to access, correct, or delete the personal information we hold about you. These rights can be exercised by logging into your account or contacting us directly.

Control Over Communications

You can opt out of receiving marketing communications from us at any time by following the unsubscribe link or instructions provided in any email.

Withdrawing Consent

You may withdraw your consent to our processing of your personal data at anytime. However, withdrawing your consent will not impact the lawfulness of any processing conducted before the withdrawal.

6. Security Measures

Robust Protection of Your Data

We implement strong security measures to protect the limited data we collect:

• Data encryption for your account and payment information

• Secure network architectures to protect our systems and your data

• Regular security assessments and updates to our security practices